Terms & Conditions

By using KTG Safety’s website and services, you agree to be bound by the following Terms and Conditions in full; If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

We may revise these terms and conditions from time to time.

The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

Terms of Use

This page may contain other proprietary notices and copyright information, the terms of which must be observed and followed. INFORMATION ON THIS WEB SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. KTG Safety may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

KTG Safety does not want to receive confidential or proprietary information from you through our web site. Please note that any information or material sent to KTG Safety will be deemed NOT to be confidential. By sending KTG Safety, kaithegents@gmail.com or https://ktgsafety.com/ any information or material, you grant KTG Safety an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that KTG Safety is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

Information KTG Safety publishes on the World Wide Web may contain references or cross references to other products, programs and services that are not announced or available in your country. Such references do not imply that KTG Safety intends to announce such products, programs or services in your country. Consult a KTG Safety representative for information regarding the products, programs and services which may be available to you.

KTG Safety makes no representations whatsoever about any other web site which you may access through this one. When you access a non-KTG Safety web site, please understand that it is independent from KTG Safety, and that KTG Safety has no control over the content on that web site. In addition, a link to a non-KTG Safety web site does not mean that KTG Safety endorses or accepts any responsibility for the content, or the use, of such web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

In NO EVENT will KTG Safety be liable to any party for any direct, indirect, special or other consequential damages for any use of this website, or on any other hyperlinked website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

Shipping Policy

Delivery Timeline

  1. Customer places the order.
  2. KTG Safety processes the order and prepares it for shipment.
  3. At least 24 Hours prior to delivery, KTG Safety will send an Email/SMS to the customer to inform him/her of the shipment status.
  4. Upon confirmation, your items will be sent out at the date and time zone specified. 
  5. Courier companies will be engaged to transport the order to the delivery address.
  6. If the customer is not around to receive the delivery, the delivery personnel may or may not give a call to the customer.
  7. If customer is not at home, item can be placed at a safe location nearby (e.g.at the doorstep, riser, shoe rack etc.) Do note that KTG Safety will not be liable for any loss/damage of the item in this case.

Rescheduling of Delivery

The schedule of delivery will be arranged by the courier companies. A request to reschedule a delivery will be subjected to the availability of the time slot of the courier companies.

Free Shipping

KTG Safety aims to fulfill Free Shipping within 6-8 working days from the day your order has been processed, excluding the day the order is processed. Free Shipping only arrives Monday – Saturday.

KTG Safety is not liable for lost or damaged parcels via Free Shipping. All shipping will have their respective tracking number from the courier companies. In the event of missing parcels, KTG Safety will do their best to assist customer to track and receive the parcel.

Exchange Policy

The customer can return the shoes to us and pay a top up fee (amount depends on area) to exchange for a new pair. The exchange is subjected to the following conditions:
i)  The shoes should not be damaged or worn in a way that will affect its selling value. We reserve all rights to determine the conditions in which selling value are evaluated.
ii)  Availability of the size and design required.
iii) STRICTLY no refund or exchange if the size or design required exceeds the range we offer. 

Privacy Policy

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency. 

Disclaimer

KTG Safety will not be responsible for any failed deliveries should the customer provide the wrong delivery information such as the wrong address and wrong contact information.

KTG Safety will do our best to help our customers receive their order. However, we are not obliged to deliver the order in any other ways not previously agreed on before the delivery.

KTG Safety is also not obliged to perform any form of delivery beyond delivery to your doorstep. Should the recipient not be at the location to receive the delivery, the couriers are not obliged to wait for the recipient to arrive.

In cases where the logistics arrangement run into unforeseen circumstances, including but not limited to bad weather conditions, your delivery might be delayed.